Believe it or not...

Yes, I'm still here and still have a rattle in the dash of my Mitsubishi Grandis. I haven't been blogging because I really thought things were being sorted out by Pheonix Mitsubishi in Stirling but since April our Grandis has been in their workshop four times (once for three weeks!) and the rattle persists.

Pheonix Mitsubishi have ordered and fitted new parts but don't seem able to tell if the problem has been fixed or not before they hand it back to us so then we have to arrange another visit. Today was the last straw (again). The car was returned to us this morning having had yet another new part fitted somewhere in the dash and not only did the rattle reappear on the school run, the SRS warning light came on and stayed on. This light indicates that there is a problem with the airbags or seat belt tensioners, not problems you want to have when taking three children back and forwards to school.

We called Pheonix but they cannot take the car and provide us with a courtesy car till Monday. As far as they know it is OK to drive in the meantime - not very reassuring, but what can we do?

I am so sick and fed up of this whole saga I want Pheonix to take the car AND NOT GIVE IT BACK TILL IT IS FIXED! How difficult is that!!


I'll keep you posted.