Tuesday 13 February 2007

Cracking windscreen (literally!)

So now we had to get the crack in the windscreen, which was growing by the day, repaired.

Thursday 23 November 2006
Phoned garage at 12ish to find out when they were coming to repair windscreen and was told that the windscreen repair company would be at our house about 1.30/2pm and would take about 1.5 hours to do the repair. I rearranged my afternoon to accommodate this. About 15 minutes later the garage phoned back to say the repair couldn't be done after all as the replacement windscreen was cracked!

Windscreen repair was rescheduled for 24 November at lunchtime.

Friday 24 November 2006
Windscreen replacement company turned up to replace windscreen at 11am, when my husband was out in the car, having been told by Fife Mitsubishi that they were coming at lunchtime. Managed to persuade the repair chap to stick around for 10 minutes until my husband returned. Interestingly, the guy doing the repair said that the crack was caused by a manufacturing fault in which the clips holding it in place were too tight. He'd seen this before in Mitsubishis.

We now thought that we might be done with repairs and problems, and resigned ourselves to not getting any apology or compensation from Fife Mitsubishi but at least the car seemed finally to be in full working order ... or so we thought.

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