Friday 10 November 2006
We took the Grandis in to Fife Mitsubishi, having booked the car in to get the rattle in the dashboard sorted out. The mechanic got into the car for a test drive and before the car had even been reversed out of the parking space he identified the problem as being in the heater box. He said this was a big job, a really big job (wonder if this is why no-one had spotted it before?!) and he was already working on another Grandis with the same problem.
The repair involved removing then replacing the entire dashboard, and we were told it would take till Tuesday 14 November to fix. We also had told the service department in advance of a scratch on the paintwork near the petrol cap that need to be repaired and asked for this to be done during this visit, which we were told it would be.
We were given a Honda CR-V courtesy car, which had not been valeted since being traded in and smelt very unpleasantly of dog. Again it had next to no petrol in it so we had to put some in to get home. Another round trip of 34 miles.
On 13 November we phoned Fife Mitsubishi to ask if the Grandis was ready as there was a chance it would have been repaired by that afternoon. We were informed that it would be Wednesday (15 November) at least before it would be fixed.
Thursday 16 November 2006
Fife Mitsubishi phoned in the morning to say the Grandis was fixed and it was brought back to us about lunchtime, another 17 miles worth of our petrol. Our joy at getting our car back at last and handing back the horribly smelly CR-V was short-lived: the scratch near the petrol cap had not been repaired and a crack had appeared in the bottom corner (passenger side) of the front windscreen.
No comments:
Post a Comment